Old IC number should have a length of eight digits

What causes this issue?

The old IC number entered did not have a length of 8 digits.
The format of the old IC number for those born before 1965 is:
X9(7), where X can have the values A - West Malaysia
H - Sabah
K - Sarawak
For those born after 1965, the prefix is to be left blank.
_9(7)

System Response

Error

How to fix this error?

Please check the number again and enter in the format shown above.

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