Service quantity set to 1

Message type: E = Error

Message class: IOCI - OCI Interface

Message number: 038

Message text: Service quantity set to 1



What causes this issue?

You have selected a service from a catalog. No quantity was copied.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.



System Response

The system sets the quantity to <LB>1</>.


How to fix this error?

To copy the amount from the catalog, you must convert the catalog
amount to the service amount in Customizing under
<LS>Convert HTML Fields to SAP Fields</>.


Procedure for System Administrators


Error message extract from SAP system. Copyright SAP SE.