Credit memo qty greater than returned qty
Message type: E = Error
Message class: M8 - Invoice Verification/Valuation
Message number: 477
Message text: Credit memo qty greater than returned qty
What causes this issue?
You are entering a credit memo for a purchase order item which is
flagged as a returns item. The quantity for which you are entering the
credit memo is smaller than the difference between the quantity
returned and that credited to date.
INCLUDE MM_IV_MELDUNGEN OBJECT DOKU ID TX
System Response
The system has established that the product of <ZG>(credit memo
quantity - quantity to be credited) x order price</> is larger than the
tolerance for quantity variances set in Customizing.
How to fix this error?
Check your entries are correct and make any necessary changes.
Copied from 081; adapted for returns
Error message extract from SAP system. Copyright SAP SE.