Volume correction factor is zero or negative: inconsistent customizing

Message type: E = Error

Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

Message number: 000

Message text: Volume correction factor is zero or negative: inconsistent customizing



What causes this issue?

When performing a quantity conversion, the Quantity Conversion
Interface (QCI) determines volume correction factors in order to
correct volume quantities. A zero or negative factor has been
determined. The volume correction factor has to have a positive,
non-zero value.


System Response

The system stops processing.


How to fix this error?

Contact your system administrator.


Procedure for System Administrators



The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


Error message extract from SAP system. Copyright SAP SE.