The route could not be determined

What causes this issue?

Automatic route determination could not be carried out.

How to fix this error?

Enter the desired route manually, if required.
To enable <DS:CHAP.SIMG_CMMENUOLSDFLR>route determination</> to be
carried out automatically, check the following factors:
delivering country
departure zone
shipping condition
transport group
receiving country
transport zone delivered to
weight group of the delivery
Maintain route determination for these factors.
INCLUDE 'NA_CUST_MAINTAIN' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.