Managing Conflict with Emotional Intelligence

Conflict and disagreements are a natural part of everyday life - at home, at work, between individuals, in teams, in groups, in tribes, and between nations. Where there are people, there is conflict. This course is about proactively working together with others in ways that will help you to communicate more efficiently as you work with them to understand and work with differences that lead to conflict. In addition, the skills, processes, and tools taught in this course can bring value to other aspects of your life.